Privacy Policy

On this page

1. Who we are
2. Information we collect
3. How we use it
4. Calls, texts, WhatsApp and email
5. Cookies and similar technologies
6. Who we share it with
7. Financing and credit information
8. How we protect it
9. How long we keep it
10. Your choices and rights
11. Children
12. Other websites and apps
13. Languages and accessibility
14. Changes to this policy
15. Contact us

Who we are

Car Advisor Corporation, a Florida corporation that also does business as Car Advisor Solution (“Car Advisor,” “we” or “us”), is a car buying service at 1500 NW 89th Ct, Suite 112, Doral, FL 33172. This policy covers caradvisorcorporation.com, the forms on it, and the calls, text messages, WhatsApp chats and emails we exchange with you, wherever you live in the United States. Questions go to info@caradvisorcorp.com or +1 (305) 600-6112.

Information we collect

What you tell us. When you send a request or a trade-in form, book a call or talk with an advisor: your name, mobile number, email address, preferred contact method and language, the vehicle or service you want, your budget, timing and payment preference, your trade-in details (year, make, model, trim, mileage, condition, VIN and payoff status) and anything you write to us.

Financing applications. Credit applications are completed on our secure application system, not in this website’s forms. They ask for what lenders need to make a decision, such as your date of birth, Social Security number, driver license, address, housing, employment and income.

How you use the site. When analytics are on, our own first party analytics records the pages you visit, the site that sent you here, the links and buttons you click, when you start or send a form (never what you type in it), time on page, scroll depth, your device, browser, screen size, language and time zone, and your IP address, tied to a random visitor ID kept in your browser. We do not record keystrokes, we do not replay visits and we do not use advertising pixels.

Vehicles you look at. Your browser keeps a short list of the vehicles you open here, by their vehicle ID. It reaches us only if you send a request, so your advisor knows what caught your eye.

From our partners. Dealers, lenders, insurers and transport companies may tell us how your deal, approval or delivery is going.

What we do not collect. We do not collect your precise location, biometric data or health information, and we do not ask about race, ethnicity, religion or sexual orientation. If a lender’s credit application asks about citizenship or residency, that answer is used only for the financing you request.

How we use it

• To answer your request and deliver our service: finding and negotiating your vehicle, arranging the financing you ask for, reviewing your contract, valuing your trade-in and coordinating delivery.
• To keep in touch by call, text, WhatsApp and email about your request and, with your consent, about vehicles, financing and offers that fit what you told us.
• To send your credit application, with your authorization, to the lenders and dealers that can consider it.
• To show the vehicles and manufacturer offers that match what you are browsing, based only on the page and filters you are using, not on a profile of you.
• To improve this website and our service, and to keep both secure and free of fraud.
• To keep the records and meet the obligations that federal and Florida law require of us.

Calls, texts, WhatsApp and email

Your consent. When you send one of our forms, you agree that Car Advisor Corporation may call and text you at the number you gave us, including with automated technology and prerecorded or artificial voice messages, and may email you, about your request and about vehicles, financing and offers. Only Car Advisor Corporation contacts you under this consent. Your consent is not a condition of buying anything, and you can always reach us at the phone number and email below.

How we contact you. We call and text only between 8 a.m. and 8 p.m. in your time zone and never more than three times in 24 hours about the same matter. Our advisors give their name and say they are calling from Car Advisor, and our caller ID shows a number you can call back. For marketing calls we honor the National Do Not Call Registry and Florida’s Do Not Call list whenever they apply.

Stopping messages. You can opt out in any reasonable way: reply STOP, QUIT, END, CANCEL, UNSUBSCRIBE, REVOKE or OPT OUT (or ALTO, BASTA or CANCELAR) to any text, tell your advisor, call us or email info@caradvisorcorp.com. We may send one text confirming your choice, and we honor it right away and never later than 10 business days, as federal rules require. Reply HELP for help. Stopping marketing messages does not stop the messages you need about a deal you have with us, unless you ask us to stop those too.

Text message terms. Message frequency varies. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. We never sell or share your mobile number or your consent to receive texts with anyone for their own marketing. We keep a record of your consent (date, time, form, language and wording) so we can always show what you agreed to.

Recorded calls and email. Florida law requires the consent of everyone on a call before it is recorded. If we record or transcribe a call, we tell you at the start and continue only with your consent. Every marketing email we send includes our postal address and a one click unsubscribe link that we honor within 10 business days.

Cookies and similar technologies

Cookies and browser storage let this site remember things from one page to the next. We group them into four kinds and tell you what each one does. Closing the notice with its close button counts as accepting all cookies, the same as “Allow all cookies”, and a Global Privacy Control signal from your browser is still honored. You can change your choice at any time with the Cookie preferences link at the bottom of every page.

Global Privacy Control and Do Not Track. We treat a Global Privacy Control signal as a request to opt out of analytics and marketing technologies and of any sale or sharing of your personal information, and we apply it automatically. Do Not Track has no common standard, so we rely on Global Privacy Control and the choices in our privacy notice. Other companies do not collect information about your activity on this website over time or across other websites, apart from the tools you choose to use, described above.

Who we share it with

• The dealers, lenders, insurers and transport companies needed to do what you ask of us, once you ask us to move forward, and only what they need.
• Service providers that host this website and run our customer management, messaging, scheduling and analytics systems for us, under contracts that let them use your information only to serve us and require them to protect it.
• Authorities and others when the law requires it or to protect rights and safety, and a buyer of our business, which would remain bound by this policy.

We do not sell your personal information, we do not share it for cross context behavioral advertising or targeted advertising, we do not sell sensitive personal data, and we do not use your information for automated decisions that have legal or similarly significant effects on you.

Financing and credit information

When you apply for financing, the information you give us and what we receive from lenders and credit bureaus is protected by the federal Gramm-Leach-Bliley Act. We use and share it only to process and service your financing, as the law allows, and never with outside companies for their own marketing. We protect it with the administrative, technical and physical safeguards the FTC Safeguards Rule requires. Our Financial Privacy Notice explains exactly how we share it and the choices you have, and your advisor can give it to you on paper.

Your credit report is obtained only with the authorization you give in the credit application, and only by us and the lenders and dealers that consider it, as the federal Fair Credit Reporting Act allows.

How we protect it

This website runs only over encrypted connections, and forms are checked against bots before anything is stored. Access to your information is limited to the people who need it to serve you, and the companies that handle it for us must protect it too. No system is perfectly secure, but if a breach ever affects your personal information, we will notify you within 30 days, as section 501.171 of the Florida Statutes requires, and we will also notify the Florida Department of Legal Affairs, the Federal Trade Commission and the credit bureaus whenever the law requires it.

How long we keep it

We keep your information while we work on your request and serve you, and afterwards for as long as federal and Florida law require us to keep sales, financing, tax and accounting records. Then we delete it securely or remove what identifies you.

Your choices and rights

Wherever you live in the United States, you can ask us to:

• tell you what personal information we hold about you and give you a copy you can take elsewhere;
• correct information that is wrong;
• delete your information, except what the law requires us to keep;
• stop marketing calls, texts and emails;
• turn off analytics and marketing technologies on this site;
• opt out of any sale of your information, targeted advertising or profiling, even though we do none of these today.

Send your request to info@caradvisorcorp.com, call +1 (305) 600-6112 or write to our office. We confirm who you are before acting, you may use an authorized agent, and we answer within 45 days. If we cannot do what you ask, we will tell you why, and you can appeal by replying to our answer; we decide appeals within 60 days. If you live in a state with its own privacy law, you have these rights and any others that law gives you, and if you are not satisfied with our answer to an appeal you can contact your state attorney general, such as the Florida Office of the Attorney General. Using your rights never changes the price or the quality of the service you get from us.

Children

Our services are for adults. This website is not directed to children under 13, and we do not knowingly collect information from anyone under 18.

Other websites and apps

WhatsApp, Facebook, Instagram, map services, the manufacturer websites linked from our offers, and the systems of dealers and lenders follow their own privacy policies when you use them.

Languages and accessibility

This policy is available in English and Spanish with the language switch at the top of the page. If you need it in another format, call +1 (305) 600-6112 and we will help you.

Changes to this policy

When we update this policy we change the effective date at the top. If a change affects how we use your information, we will point it out on this website before it applies, and we will ask for your consent where the law requires it.

Contact us

Car Advisor Corporation, 1500 NW 89th Ct, Suite 112, Doral, FL 33172. info@caradvisorcorp.com · +1 (305) 600-6112