Frequently asked questions
What people ask before they hand us the keys.
Straight answers about how the concierge works, from the first conversation to the delivery.
ProcessHow does the Car Advisor process work?
You tell us the vehicle you want, or your budget and preferences, and we take care of the rest: we source the vehicle, negotiate the best price, handle all the paperwork and deliver the car to your door.
ProcessDo I ever need to visit a dealership?
No. From the consultation and price negotiation to contract signing and delivery, everything is done from your home or office.
Expert adviceWhat if I don't know exactly which car I want?
That's what we're here for. We give you objective, personalized advice based on your lifestyle, commute, family needs and budget before we start negotiating.
Vehicle selectionAre you limited to specific brands or inventory?
No. Unlike a dealership that sells what's on its lot, we work with a nationwide network, so we can source any make, model, electric vehicle or hard-to-find trim.
Pricing & savingsHow do you get better prices than I could on my own?
Our team has spent decades inside the industry. We know dealership pricing structures, hidden fees and profit margins, and we use our network and negotiating power to secure terms individual buyers rarely get.
Financing & contractsCan you help with financing, leasing or trade-ins?
Yes. We review and optimize loan and lease agreements to protect you from high rates and hidden markups, and we manage your trade-in's valuation so you get top dollar.
ProcessHow does doorstep delivery work?
Once the paperwork is final, we coordinate delivery. Your vehicle is inspected, cleaned and brought to your driveway. You just receive the keys.
Tell us the car. We'll take it from there.
Three short steps, no obligation. An advisor contacts you the way you prefer, in English or Spanish.